Appendix B: Troubleshooting Common Problems

The following are common issues that are encountered when installing and configuring Adaptive HPC Suite:

• Verify that the following ports are open and reachable to prevent firewall issues:
  • The TFTP server port on the Linux head node.
  • The HTTP server port on the Linux head node.
  • The TORQUE server (pbs_server) port on the Linux head node.
  • The MSMHPC web service port on the Windows head node. By default an exception is added to the firewall on install and when the port is changed.
• Verify that GCC is installed on the Linux head node. This is especially important when installing the required Perl modules or compiling packages.
• Verify that the required Perl modules are installed for MSMHPC tools by running the module_test.pl script in the extra_toolkit directory.

See the Moab Adaptive HPC Knowledgebase for more troubleshooting information.