The following steps may help you to troubleshoot problems you may encounter while installing Viewpoint 7.0.3.
If you are uninstalling Viewpoint starting over, you must run the drop_tables.sql script, located in the sql/[dbType] directory. This script drops the Viewpoint tables, not the Viewpoint database.
To troubleshoot a Viewpoint installation
> tail -f $CATALINA_HOME/logs/catalina.out |
The most useful information is the Caused by line and the Source Stack Trace, which can be easily found when you search for "SEVERE" and look directly above it.
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