Defining a service template workflow

"Administration" menu options > Managing service templates (Manage Service Catalog) > Creating/modifying service templates > Defining a service template workflow

5.1.2.3 Defining a service template workflow

Virtual containers hold various other service templates. The Included section of the Create Service Templates page allows you to select which service templates to add to the container from a table, and the Sequence section allows you to establish dependencies between them.

To define a service template's services and their sequence

When creating or modifying a service template, go to the Templates included tab.
Locate the service templates to include. If necessary, use the search feature above the table (for more information, see Searching and sorting service templates). Specify the services either by clicking the desired service then the Include button or by double-clicking each service template you want to include. The templates you select appear in the Included section below.

Click to enlarge

To remove an added service template, click on it in the Included pane. The service template darkens. Choose Delete.
Go to the Sequence tab. Each of the selected services appears on the page. The boxes may be arranged as desired in the work window for easy organization.
Configure the services' dependencies on one another.
1. To create a dependency, drag each template up into the work area. Use one of the following methods to create the sequence:
  - Click the dependent service template. The dotted border turns blue. Click the dependent template, and an arrow will point to it from the first template. Repeat the process as needed to complete your sequence.
  - Drag the dependent service to the service that it depends on and drop it. Click it again and drag it away from the one it depends on. An arrow points from the first service to the second. Repeat the process as needed to complete your sequence.
2. To remove a dependency between services, hover your cursor over the arrow. Once the scissors image appears, click the arrow.
When a logical error, such as a circular dependency, is made in the workflow, the arrows turn red. Resolve the issue by deleting the conflicting connection.