About service management
The Viewpoint Service Management page lets you view all your
Depending on your permissions, Viewpoint lets you view all your Moab services, drill down into a particular service to see its details, remove services that you no longer need, or to request services from templates that have been created by administrators.
For more information, see Fields: Service Management.
Services are attached to tenants. You will only be able to see services attached to tenants you belong to. For more information, see About tenant management.
If you have created services through Viewpoint or MWS, do not attempt to modify them on the Moab command line. Any modifications through the Moab command line could cause unintended results.
The lifecycle of a service—the process from service submission to service termination and deletion—has several phases, as illustrated in the diagram below.
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Viewpoint shows the current lifecycle phase for services in the Service Management and Service Details pages.
Services in the "Rejected" phase do not appear in Viewpoint and are automatically deleted. However, events surrounding the attempted submission of the rejected event are reported to the event log.
The following sections describe how to view, filter, sort, unblock, and remove services in Viewpoint. It also explains how to use the cart to request services. Modifying VM service policy settings explains how to modify VM service policy settings.
These sections contain detailed information that you can use as reference material for the services tasks.
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